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Property Management: Other People’s Money, Other People’s Homes

7 Nov

By T.W. Shortt, CRB®, CRS®, Broker, REALTY WORLD Knox Realty Group, LLC, Fort Knox Office.

Property management means accepting responsibility for someone else’s investment, money, and home. That responsibility demands professional oversight and full legal compliance.

Our four decades of property-management experience have reinforced the importance of honest advertising, clear agreements, accurate accounting, dependable maintenance, and consistent communication. These are everyday obligations.

A proposed $49.75 million settlement involving Progress Residential, its owner Pretium Partners, the Federal Trade Commission, and four states shows what can happen when those obligations allegedly go unmet.

Progress manages more than 90,000 single-family rental homes across 17 states. The government alleges hidden mandatory fees, deceptive rental pricing, misleading representations about property conditions, improper security-deposit deductions, and restrictions on negative reviews.

The companies neither admit nor deny the allegations, subject to specified exceptions. The proposed settlement requires court approval.

The advertised rent should tell families what they must pay.

The FTC alleges mandatory charges pushed actual monthly costs typically $30 to $330 or more above advertised rent. Families deserve that information before paying application fees or committing a move.

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Buying In Hearthstone? What to Know About the HOA Before You Tour

5 Nov

Part 2 of the TW Shortt Reports series on homeowners’ associations

By T.W. Shortt, CRB®, CRS® | Principal Broker, REALTY WORLD® Knox Realty Group, LLC — The Fort Knox Office™

If you are shopping for a new home near Fort Knox, Hearthstone is worth a visit. As you walk through a model, picture how you would use the house and yard. Would you like a fence for the dog? Where would you keep your camper? How much do you value an association that maintains shared property? Hearthstone’s recorded covenants help you answer those questions before you choose a home.

Radcliff has had HOAs for years

At Hilltop Terrace, a Masters Street listing described dues that helped pay for a neighborhood pool and tennis court. Hardin County land records name that association as early as 2011, and the Vineland Park Homeowners Association was incorporated in 2005. Hearthstone gives today’s buyers a newer local example.

When I first visited Hearthstone, even the sales representative described it as being in Elizabethtown. Fischer Homes markets the development under Elizabethtown, while individual listings on Hearthstone Lane show Radcliff addresses. One sold listing reported HOA dues of $25 a month. Ask for the current amount when comparing homes.

What buyers may welcome

The association maintains common property, including landscaping and improvements, subject to budget limits and the board’s reasonable judgment. Owners maintain their own lots. The declaration animal provision allows household pets, and its limits on hotel or transient uses may appeal to buyers who prefer fewer short-stay turnovers. (§§ 8.1–8.2, 10.6, 10.10)

A few rules to check before you buy

  • Sheds and above-ground pools are prohibited. An in-ground pool, hot tub or sauna requires advance approval. (§§ 10.9, 10.20)
  • Fences and exterior paint color changes require prior written approval. The developer may also specify fence styles. (§§ 9.2, 10.18)
  • Campers, boats, and trailers must be stored in an enclosed structure, out of view. The board may permit occasional parking. (§ 10.11)

Thinking about Hearthstone or another neighborhood near Fort Knox?

Call REALTY WORLD® Knox Realty Group at 270-319-3212. Tell us what matters most to you, whether that is a fenced yard, a shorter drive to Fort Knox, or a home without HOA dues. We can arrange a tour at Hearthstone, help you compare it with other new construction and resale homes in Radcliff and across Hardin County, and help you get the HOA documents for the property you are considering.

If Hearthstone is on your list, call us before your first model-home visit. We can explain how buyer representation works, accompany you on the tour, and help you ask questions that matter before you pick a lot or sign a contract.

Hearthstone’s declaration was recorded August 17, 2026, in Hardin County Deed Book 1605, pages 1127–1165. Ask for any later amendments or separately issued rules that apply to the lot.

Brokerage Disclosure
REALTY WORLD® Knox Realty Group, LLC does not hold the listings for the Hearthstone homes discussed in this article and does not represent Fischer Homes or the developer. These homes are publicly marketed. Our brokerage can represent prospective buyers under a separate buyer representation agreement.

Realty World Knox Realty Group, LLC

Your Home, Their Rules? What Hardin County Buyers Should Know About HOAs

3 Nov

You own the house—but what obligations come with the deed?

By T.W. Shortt, CRS®, CRB®, Principal Broker

REALTY WORLD Knox Realty Group, LLC — The Fort Knox Office™

Your Home, Their Rules? What Hardin County Buyers Should Know About HOAs

You own the house—but what obligations come with the deed?

By T.W. Shortt, CRS®, CRB®, Principal Broker

REALTY WORLD Knox Realty Group, LLC — The Fort Knox Office™

Hearthstone, the new community on the south end of Radcliff, offers a timely reason to discuss homeowners’ associations—and understand exactly what you are buying.

It also illustrates how easily confusion begins.

During an early visit, a sales representative told me the development was in Elizabethtown. Hearthstone is in Radcliff, although its Elizabethtown mailing address can create a different impression. Fischer Homes’ Hearthstone community page also markets the neighborhood under Elizabethtown.

A mailing address does not establish municipal boundaries. Buyers should understand which city governs their property, and which private restrictions govern its use.

That brings us to another misunderstanding: HOA membership and fee-simple ownership are not competing forms of ownership.

You Can Have Both

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Afraid of the Real Estate Exam? Do not Let Fear Choose Your Future.

1 Nov

Career Development | TW Shortt Reports

By T.W. Shortt, CRS®, CRB®, GRI®

Principal Broker, REALTY WORLD® Knox Realty Group, LLC — The Fort Knox Office™

Former Florida Real Estate Instructor and School Administrator | Retired U.S. Army Senior Drill Sergeant

You have thought about entering the real estate business. You enjoy working with people, know your community, and believe you could help buyers and sellers.

Then somebody says, “That licensing exam is tough.”

Suddenly, the question becomes: What if I fail?

Before you let that question decide your future, consider the work of Stanford psychologist Albert Bandura.

In his 1977 article, “Self-Efficacy: Toward a Unifying Theory of Behavioral Change,” Bandura explained how people’s beliefs about their ability to perform a task influence whether they attempt it, how much effort they invest, and how long they persist. He called that belief self-efficacy.

Applying that idea to prospective real estate agents offers a useful lesson: confidence can grow through preparation and demonstrated progress.

Build Evidence That You Can Learn

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Is the Local REALTOR® Association Nearing the End of Its Life Cycle?

29 Oct

The MLS lost one leg of its three-legged stool. What happens if another goes?

By T.W. Shortt, CRS®, CRB®, Principal Broker and former president of the Heart of Kentucky Association of REALTORS®

For decades, the local Multiple Listing Service rested on three legs: sharing compensation offers, sharing listing information, and enforcing the rules.

Each leg supported something brokers considered worth paying for. Now one has been removed. Another could move to a national platform. What would remain—and what would that mean for local REALTOR® associations?

First Leg: Compensation Offers

Traditionally, the MLS communicated what a listing broker offered to pay a cooperating buyer’s broker.

The 2024 National Association of REALTORS® settlement with home sellers changed that. Effective August 17, 2024, offers of buyer-broker compensation were prohibited on MLSs covered by the changes. Compensation could still be offered outside the MLS.

This was a private class-action settlement, not a Justice Department settlement. DOJ’s antitrust scrutiny is a separate matter.

Compensation survived. That leg of the MLS stool did not.

Second Leg: Shared Listing Information

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Dollar General vs. the Neighborhood: Who Usually Wins the Zoning Fight?

27 Oct

By T.W. Shortt, CRS®, CRB®, Broker, REALTY WORLD Knox Realty Group, LLC

At 2305 Hodgenville Road outside Elizabethtown, a proposed Dollar General has raised a familiar question in Hardin County: What happens when a developer wants to bring commercial use into an established neighborhood?

Rafferty Development has sought to rezone the approximately two-acre property from residential to neighborhood commercial for a new store. Nearby residents have organized in opposition, raising concerns about traffic, lighting, drainage, neighborhood character, and possible effects on an adjoining cattle farm.

The proposal has also touched the family living on the property.

In an October 23 article, The News-Enterprise reported that Wesley and Kristen Thornhill and their two sons had faced months of uncertainty over a possible sale. The family was told they would have 60 days to move once the property sold. They have since purchased land in Grayson County and plan to start fresh.

The zoning process has taken an unusual turn. Rafferty withdrew its application before an October 13 hearing, then reapplied later that day, according to the newspaper. A public hearing was tentatively anticipated for November 17. The planning commission had not ruled on the proposal when the newspaper reported the story.

So who wins a contest like this?

The zoning matters

The answer often begins with the property’s existing zoning.

If land is already zoned for commercial use, and a proposed development satisfies applicable requirements for access, parking, drainage, setbacks, and landscaping, a developer generally has a stronger position. Opposition to a particular retailer alone may not prevent an otherwise permitted use.

The situation differs when a developer seeks to change residential or agricultural zoning to commercial.

Under Kentucky law, before a zoning map amendment is granted, the planning commission or governing body must find that it agrees with the adopted comprehensive plan—or make certain alternative findings specified by law. apps.legislature.ky.gov

That gives residents an opportunity to present evidence about how the proposed development relates to surrounding property, infrastructure, and the community’s plans. The strongest case focuses on land use and the site’s facts.

Developers have resources, too. They may retain engineers, attorneys, and traffic consultants. They may revise an entrance, offer buffers, address drainage concerns, or pursue a different location.

The view from the landlord’s side

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It’s Your Money. Why Must You Fight the Mortgage Company to Keep It?

23 Oct

Author’s Note: This article draws on my personal experience helping a Kentucky homeowner challenge excessive mortgage escrow collections and secure cancellation of the escrow account. It reflects my longstanding commitment to consumer protection, transparency, and fairness in real estate transactions.

By T.W. Shortt | Kentucky Real Estate Broker Since 1989 | CRS®, CRB® | Principal Broker, REALTY WORLD® Knox Realty Group, LLC — The Fort Knox Office™ | Former President, Heart of Kentucky Association of REALTORS®

A homeowner builds substantial equity in a property, faithfully makes the mortgage payments, and demonstrates the financial ability to manage homeownership.

You would think eliminating unnecessary mortgage-related expenses would be relatively simple.

From personal experience, I can tell you it isn’t always that way.

A Real Kentucky Homeowner’s Experience

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National Builders Arrived With a Roar. How Do Local Builders Compete?

13 Oct

By T.W. Shortt, CRS®, CRB®, Principal Broker, REALTY WORLD Knox Realty Group, LLC

Hardin County’s national builders have arrived with a roar—and a financial sales pitch that demands attention. For local builders, competing means more than putting an attractive house on a good lot.

Century Complete has announced new communities in Radcliff, while Fischer Homes is promoting financing incentives that include select homes at Hearthstone in Elizabethtown. These companies bring substantial competition for buyers local builders have served for years.

As I explained in “The Builder’s Incentive Is the Real Competition,” published August 31 in TW Shortt Reports, buyers compare more than asking prices. Rate buydowns, closing-cost assistance and included upgrades can change which home appears affordable.

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Coffee Booming in Hardin County. So Why Is Starbucks Closing Stores?

25 Sep

By TW Shortt, CRS®, CRB® — Principal Broker/Manager, REALTY WORLD Knox Realty Group, LLC; former President, Heart of Kentucky Association of REALTORS®

A newspaper clipping this week reports that Starbucks plans to close another 250 stores in North America. It is a striking headline. But drive along North Dixie Boulevard in Radcliff, and you will see a different side of the coffee business. 

When Dutch Bros opened here, the crowd was enormous. Weeks later, I was still seeing cars lined up from morning into the evening. Its drive-through at 705 N. Dixie Boulevard has brought a new kind of coffee stop to Radcliff: quick service, drinks made to order, and customers who often never leave their cars. www.dutchbros.com 

Our market has changed remarkably. About ten years ago, Radcliff had few dedicated coffee destinations. Today, customers can choose Starbucks, Dutch Bros, Apostoli Coffee and The Gathering Bakery. Elizabethtown has its own growing mix: Vibe Coffee downtown and on North Dixie, Scooter’s Coffee on North Mulberry, Starbucks, and the recently opened 7 Brew on Executive Drive. www.vibecoffeeshop.com 

But counting coffee shops does not explain why people return to them. 

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New Health Care, New Homes: A New Chapter for South Radcliff?

17 Sep

By TW Shortt, CRS®, CRB® 
Broker, REALTY WORLD® Knox Realty Group 

Two developments on Radcliff’s south end deserve to be considered together: Baptist Health’s new ER & Urgent Care facility and Fischer Homes’ Hearthstone subdivision, just a couple of miles farther south. 

One expands access to medical care. The other adds new housing choices. Together, they could strengthen the area’s appeal and create opportunities for homeowners, businesses, and investors. 

Baptist Health’s 24,000-square-foot facility at 2763 Centennial Avenue combines emergency and urgent care, diagnostic services, and space for a primary care practice. Its opening announcement identified September 14 as the public opening date, with emergency care available around the clock. 

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